Office and workplace satisfaction are key to keeping employees happy, retaining them, and boosting productivity. In office cultures now filled with ping pong tables, giant buffets, and even indoor race tracks, the perks to drive employee satisfaction seem endless. However, outside of the noise and flashy attractions, two things still reign supreme in any office space and are key to increasing productivity and satisfaction of every employee no matter the industry. In this article, we discuss the impact you can make with two simple principles that are guaranteed to boost overall employee satisfaction.‍

Number One: Clean Spaces

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It goes without saying that clean spaces are at the top of the list. Numerous studies have been released over the years, discussing the impact clean spaces have on the entire operation. This includes the Return To Office Movement which is finding 66% of employees demanding better cleaning practices before returning to work.

This goes on to beg the questions, how do you implement and improve your cleaning practices throughout the office? Do you hire a third party company? Do you bring individuals in-house? How do you know people are being effective? Are you getting what you are paying for? How do you hold people accountable?

Number Two: Things Working & Being Repaired In A Timely Manner

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Nobody likes to come into work and be instantly faced with the frustration of something being broken, damaged, defaced to the point of it preventing them from accomplishing their work that day. Even worse, that becoming the regular (day in and day out) becomes even more frustrating for employees and can build up resentment towards outside vendors or other internal staff.
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More so than not, much of this frustration comes with repairs that are actually small in scope such as a light bulb needing replaced or trash taken out. However, knowing who to talk to, how to report it, how to follow up, if pictures are needed for insurance, becomes a bigger task that employees from other departments are not as familiar with.

The keys to answering these problems for operations often relies in their IWMS / IMMS systems which help the backend operations run smoothly. Although, they are typically cumbersome and not ideal to introduce to most employees who simply want to submit a ticket that can be addressed quickly.

This goes on to beg the questions, What is the best way for employees to submit work orders quickly? How can you best track response times? How do you know where an issue is actually located? Do you utilize multiple systems / programs for this? How do you let people know a ticket has been taken care of in a timely manner? What kind of adoption rate is considered acceptable?

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The Recommendation To Answer Your Questions

Our best recommendation is implementing a mobile common data platform for all of your facilities needs. This way, no matter if it has to do with cleaning or maintenance, being able to attach geographic data to reports, having a simple interface for reporting issues, and having access to visualize all the data quickly and easily to improve the agility of your operations… You are set no matter if you are a one building operation or a multi-site campus with millions of square feet.
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Providing both clean spaces and effective maintenance operations for your workplace are the two simplest drivers of employee satisfaction and productivity that will impact your organization as a whole. With that being said, if you are looking to improve either of these processes, please check out CrowdComfort, which provides Real-Time Operations Data for facility leaders to make Game-Time Decisions leading To Cost Savings and Increased Efficiency.