Rethink Workplaces to Provide Connection - Kay Sargent

The idea below is one of many ideas from our 2023 Occupant Experience Ideabook (which you can download here). Today's idea comes from HOK's Kay Sargent, Senior Principal & Director of WorkPlace. She discusses how important people are in having a successful work environment.

Kay Sargent, Senior Principal & Director of WorkPlace, HOK

The workplace experience has never been more important. Companies that are eager to get their teams back into shared spaces are looking for what amenity will be the magnet that pulls them in. But the reality is - we can create amazing spaces with lots of great amenities, but if they are empty, they won’t make an impact. Hence, people are the amenity that is the draw back to shared space.

The pandemic has given us an opportunity to rethink the way we work, and where we do so. Fundamentally, hybrid is more an operational model than a workplace solution.

To be successful going forward, organizations must rethink work processes and reposition the workplace as a destination that enhances how people work, enables them to reconnect, rebuild social capital and benefit from being together.

Access to people is key to organizational success.

To read more ideas from the 2023 Occupant Experience Ideabook, download here.

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