Your building is like a highway system. There are a lot of people on their way to a variety of places with different goals in mind. Some are faster than others, some encounter bottlenecks and some find the perfect route from point A to B. Without some idea of what’s ahead, you may get stuck in traffic or not be aware of alternate routes. You need a GPS for sure.

Enter CrowdComfort’s Custodial Efficiency Index - an easy to understand way for you to assess the health of your facility and uncover ways to make your facility more efficient and create a better experience for all building occupants.

The Three Drivers of the Custodial Efficiency Index:

1. Efficiency
2. Coverage
3. Usage

Think of our efficiency measure as the road’s speed limit. You can go over, but then you risk getting pulled over. You can also go under, but that could cause traffic and issues for those behind you. Our efficiency measure works very similarly. If your team is consistently over-cleaning, you may be over-staffed. If your team is consistently under-cleaning, performance and cleanliness may not be up to the standard of your facility leaders. Regardless of the outcome, you have the visibility to make decisions and answer questions like - am I staffed appropriately?

Once you’ve found the appropriate speed to travel, you need the most optimal route. If you live in the same building as your coworkers and you all leave home at the same time, it’s possible that all of you could arrive at your destination at different times. That’s because you may all take different routes at different speeds. This is where our coverage metric comes in - it allows you to assess the average square footage coverage for each custodian to better understand each individual’s performance. When you understand the appropriate coverage of your facility, you can make a better route decision for your drivers. Instead of each person getting to their destination at different times and speeds, you can make decisions to normalize the workload and better evenly distribute the work that needs to be done. You can easily answer the question - is everyone pulling equal weight? Who are my high and low performers?

Lastly is usage, tying everything together. It’s no secret that driving in rush hour likely takes more time to get to your destination than if you were driving at midnight. City and suburban roads are likely more congested than if you were driving in a rural area. You can’t make decisions about a highly populated area if you only have information from one driver. Similarly to how you wouldn’t make any facility-related decisions without a healthy amount of data. By tracking the usage of CrowdComfort’s tool, you can easily see if there’s a healthy flow of data coming into the dashboard and powering the Custodial Efficiency Index and thus allowing you to make confident data-driven decisions every time.

At the end of the day, you want the quickest and most efficient route from point A to point B. All of these variables alone can help you see different aspects of your facility management journey, but it truly becomes a powerful tool once it’s all viewed and measured together. 

One dashboard, one score, endless visibility into the health of your facility.

Your building is like a highway system. There are a lot of people on their way to a variety of places with different goals in mind. Some are faster than others, some encounter bottlenecks and some find the perfect route from point A to B. Without some idea of what’s ahead, you may get stuck in traffic or not be aware of alternate routes. You need a GPS for sure.

Enter CrowdComfort’s Custodial Efficiency Index - an easy to understand way for you to assess the health of your facility and uncover ways to make your facility more efficient and create a better experience for all building occupants.

The Three Drivers of the Custodial Efficiency Index:

1. Efficiency
2. Coverage
3. Usage

Think of our efficiency measure as the road’s speed limit. You can go over, but then you risk getting pulled over. You can also go under, but that could cause traffic and issues for those behind you. Our efficiency measure works very similarly. If your team is consistently over-cleaning, you may be over-staffed. If your team is consistently under-cleaning, performance and cleanliness may not be up to the standard of your facility leaders. Regardless of the outcome, you have the visibility to make decisions and answer questions like - am I staffed appropriately?

Once you’ve found the appropriate speed to travel, you need the most optimal route. If you live in the same building as your coworkers and you all leave home at the same time, it’s possible that all of you could arrive at your destination at different times. That’s because you may all take different routes at different speeds. This is where our coverage metric comes in - it allows you to assess the average square footage coverage for each custodian to better understand each individual’s performance. When you understand the appropriate coverage of your facility, you can make a better route decision for your drivers. Instead of each person getting to their destination at different times and speeds, you can make decisions to normalize the workload and better evenly distribute the work that needs to be done. You can easily answer the question - is everyone pulling equal weight? Who are my high and low performers?

Lastly is usage, tying everything together. It’s no secret that driving in rush hour likely takes more time to get to your destination than if you were driving at midnight. City and suburban roads are likely more congested than if you were driving in a rural area. You can’t make decisions about a highly populated area if you only have information from one driver. Similarly to how you wouldn’t make any facility-related decisions without a healthy amount of data. By tracking the usage of CrowdComfort’s tool, you can easily see if there’s a healthy flow of data coming into the dashboard and powering the Custodial Efficiency Index and thus allowing you to make confident data-driven decisions every time.

At the end of the day, you want the quickest and most efficient route from point A to point B. All of these variables alone can help you see different aspects of your facility management journey, but it truly becomes a powerful tool once it’s all viewed and measured together. 

One dashboard, one score, endless visibility into the health of your facility.