The 30 minutes experiencing a fabulous on-site food service may not be enough to overcome a day-long struggle against uncomfortable temperatures; eye strain from glare; headaches caused by poor air quality; or reduced productivity due to noisy spaces. Address the uncomfortable spaces. Additionally, an experience of belonging and being heard is priceless. A shared sense of purpose gets and keeps people together – even in a pandemic. Finally, perennial changes in technology, society, and climate require a new level of resilience to be designed into every investment. Put occupant experience, purpose, and flexibility first to continually earn employees back to the collaborative spaces we used to call offices.